User Agreement

User Agreement

Effective Date: 01-jan-2025

Welcome to PLUMON ENTERPRISES PRIVATE LIMITED (“we,” “us,” “our”) and our online marketplace (“Site”). This User Agreement outlines the terms and conditions governing your access to and use of our Site, including the purchase and sale of products, account registration, and all related services. By using the Site, you agree to comply with this User Agreement.

1. Acceptance of Terms
   By accessing, browsing, or using the Site, you accept and agree to be bound by this User Agreement and all policies referenced herein. If you do not agree with any part of this agreement, you must not use the Site.

2. Eligibility
   To use the Site, you must:

• Be at least 18 years of age or have the consent of a legal guardian.
• Provide accurate and complete information during account registration.
• Comply with all applicable laws and regulations.
  We reserve the right to suspend or terminate accounts that do not meet these criteria.

3. Account Responsibilities
   When you create an account on the Site:

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to notify us immediately of any unauthorized use of your account.
• You are liable for all activities conducted through your account.

4. Use of the Site
   You agree to use the Site solely for lawful purposes and in accordance with this User Agreement. Prohibited activities include:

• Posting false, misleading, or fraudulent information.
• Engaging in activities that disrupt the Site or harm other users.
• Violating intellectual property rights or applicable laws.

5. Purchases and Payments
   All purchases made on the Site are subject to our Payment Policy. By placing an order, you agree to provide accurate payment information and complete the transaction in a timely manner.

6. Seller and Buyer Responsibilities
   6.1 Sellers
   Sellers must adhere to the terms outlined in our Seller Documentation Requirements and other applicable policies. Sellers are responsible for the accuracy of their product listings and the quality of products sold.
   6.2 Buyers
   Buyers must ensure that their orders are placed with accurate shipping and payment details. Buyers are responsible for inspecting delivered products and reporting issues in accordance with our Returns and Refund Policy.

7. Intellectual Property
   All content on the Site, including text, graphics, logos, and software, is the property of PLUMON ENTERPRISES PRIVATE LIMITED or its licensors. You may not copy, distribute, or use any content without prior written consent.

8. Privacy and Data Protection
   We value your privacy and handle your personal information in accordance with our Privacy Policy. By using the Site, you consent to the collection, use, and storage of your information as described in the Privacy Policy.

9. Dispute Resolution
   In the event of a dispute:

• Users are encouraged to contact customer support for resolution.
• Unresolved disputes will be addressed through mediation or arbitration, as outlined in the Terms and Conditions.

10. Limitation of Liability
    To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages arising from the use of the Site.
• Our liability for any claim is limited to the amount paid by you for the product or service in question.

11. Termination of Use
    We reserve the right to suspend or terminate your access to the Site if you violate this User Agreement or engage in fraudulent or harmful activities.

12. Amendments to the Agreement
    We may update this User Agreement from time to time. Any changes will be effective upon posting to this page, and the updated Effective Date will be noted.

13. Governing Law
    This User Agreement is governed by the laws of India. Any disputes arising from this agreement shall be resolved under the jurisdiction of courts located in Noida, Uttar Pradesh.

14. Contact Us
    For questions or concerns regarding this User Agreement, please contact:

    • Company Name: PLUMON ENTERPRISES PRIVATE LIMITED
      Email: info@plumon.in
      Phone: +918878852183,
      Address: Unit-2314, Tower-B, Alphathum, Sector-90, Noida, UP – 201301